Support Center

Support Center

Welcome to the Hivas Food Help Center. Reach out to our 24/7 customer care team or browse our FAQs, order tracking, and delivery policies for quick answers.

Need help? Reach out to our customer care team.


Phone: 09643621954 (24/7)


Email: info@hivasfood.com


Live Chat: Available (24/7)


WhatsApp: +8801410164160


Helps & FAQs


Find answers to common questions about ordering, delivery, returns, and more.


Order Tracking 


Check the status of your order anytime using your order ID or phone number.


Shipping & Delivery 


Learn about delivery timelines, shipping fees, and available locations.


Return & Refund Policy 


Understand how to initiate returns and how refunds are processed.


Payment Information 


See available payment methods, including cash on delivery, cards, and mobile payments.